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title: "Gift Vouchers - Categories & Monitoring methods"
canonical: "https://wiki.soft1.eu/space/SS5EN/189269001/Gift%20Vouchers%20-%20Categories%20%26%20Monitoring%20methods"
format: markdown
---
SOFT1 ERP supports the points collection / management, as a part of a customer loyalty program, strengthening the business relationships between companies and customers by rewarding the latter for their buying loyalty.  The Gift Vouchers – Coupons are divided into 2 categories, which can be managed by SOFT1 ERP. 

The differences between the 2 categories are fully described in the following table.

|  |  |  |  |
| --- | --- | --- | --- |
| **<span style="color: #ffffff">CATEGORY</span>** | **<span style="color: #ffffff">DISPOSAL</span>** | <span style="color: #ffffff">**MONITORING**</span> | <span style="color: #ffffff">**OPERATION (Brief Description)**</span> |
|  |  |  |  |
| **Gift Voucher for sale** | <span style="color: #172b4d">Gift Card or/and Gift Voucher which is purchased by the Customer as a gift to a third-party.</span> | The Gift Voucher – based on its value – is posted as a Stock Item for which the Serial Number management should be activated.<br>This way, the Gift Voucher is **included in the company’s business activity** and through the SN, full information is provided for its transactions. | The Gift Voucher or/and the Gift Card you can create it:<br>- Upon posting a Purchase or Sales document thus creating equal number of serial numbers to Gift Vouchers which are for sale.
- SN is selected upon Sales process. Upon selling a Gift Voucher, an entry is posted automatically for each SN in the Gift Voucher file.<br><span style="color: #172b4d">Then the Gift Voucher is available for pay-off at sales documents (Wholesale & Retail)</span> |
| **Gift Voucher as a gift  ** | - Advertising campaigns (e.g. coupons)
- Points redemption, namely providing the customer a gift voucher when reaching the required number of points, based on the purchases. The customer may use it in future purchases. | <span style="color: #172b4d">The Gift Voucher has </span>**only cash importance. **<span style="color: #172b4d">In this case, the Gift Voucher shall be used on pay-off lines, without any other information in the system (e.g. how many of them have been granted and to whom etc.)</span> | You may create the specific Gift Vouchers:<br>- Directly to the Gift Vouchers file
  You may save the specific Gift Vouchers:
- Using the "Create Gift Vouchers” job |