---
title: "Why is the Sales Representative change not activated in Retail Pro?"
canonical: "https://wiki.soft1.eu/space/SKEN/643083217/Why%20is%20the%20Sales%20Representative%20change%20not%20activated%20in%20Retail%20Pro%3F"
format: markdown
---
🌱 Ensure that there are registered Sales Representatives in your database for the branch you are logged into in Retail Pro. The default button for changing the Sales Representative displays only those with the Login branch set in their profile.

### FAQs

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