---
title: "Why is SOFTONE Cloud Agent not activated as a Windows service?"
canonical: "https://wiki.soft1.eu/space/SKEN/643082818/Why%20is%20SOFTONE%20Cloud%20Agent%20not%20activated%20as%20a%20Windows%20service%3F"
format: markdown
---
🌱 The Windows user:

- is not an Administrator,
- has no rights to the SOFTONE folder.

Go to the SOFTONE folder located in the Program Profile Directory* (System Options → Identity)*. Set *Everyone* user in the security section of properties.* *This user should have full access.

### FAQs

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