---
title: "Wrong pixel format"
canonical: "https://wiki.soft1.eu/space/SKEN/643080425/Wrong%20pixel%20format"
format: markdown
---
🌱 It is displayed when logging into the application on computers with outdated Windows software or on systems where Colour Administration is not configured correctly.  

You may work as follows:

1. For the Series 6 UI: In the Windows settings, go to Colour Administration and set it to 32-bit color mode.
2. For the Softone 2008 Interface instead of Series 6: Without logging into the program, go to C:\users\<login user>\appdata\roaming\softone\ and locate the Xplorer.cfg file. Open it with Notepad, find the FXextUI parameter (which is set to 1), and set it to 0. Save the file and open again SOFTONE ERP.

### Message list

> Macro (contentbylabel)