---
title: "This Serial Number does not exist (license)."
canonical: "https://wiki.soft1.eu/space/SKEN/643078672/This%20Serial%20Number%20does%20not%20exist%20(license)."
format: markdown
---
🌱 It is displayed upon logging into SOFTONE ERP.

1. Make sure the Serial Number is set in the connection file (.xco).
2. Check if the SOFTONE Serial Number is set on the License Manager.
  1. If no, terminate the License Manager and run it again with administrator rights.
  2. Run the* New License* process.
  3. Make sure the installation's Serial Number is set on the License Manager.

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