---
title: "Why is the project and/or installation not automatically transferred from a CRM task to the Service Folder?"
canonical: "https://wiki.soft1.eu/space/SKEN/643077022/Why%20is%20the%20project%20and%2For%20installation%20not%20automatically%20transferred%20from%20a%20CRM%20task%20to%20the%20Service%20Folder%3F"
format: markdown
---
When creating a service folder from a CRM task, make sure to select the option for** grouping by project or installation **(pop-up window).

### FAQs

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