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SOFT1 VERSION 5.00.519.11216

Soft1 CRM Services is an outstanding tool for companies that manage Service Level Agreements (SLAs), concerning the Contracts they conclude with their Customers. Through Soft1 CRM Services you can submit and manage Service tickets (support requests) per category, priority, etc. and monitor their status, in order to provide high-quality services and support to your Customers. 

See below how to create and manage in Soft1 :